Política de Privacidad

1. El alcance

This policy describes the personal data the Company collects about individuals, how that data is processed, shared with third parties, and protected.

1.2 This Policy applies to information relating to an identified or identifiable natural person. A natural person is considered identifiable if they can be identified directly or through a combination of information we hold or can access.

1.3 A efectos de esta Política, el «tratamiento» comprende cualquier operación que implique el uso o la recopilación de Datos Personales, incluyendo su gestión, estructuración y almacenamiento.

Nuestros servicios están dirigidos a un público general y no están diseñados para personas menores de 18 años. No recopilamos conscientemente información de menores ni les permitimos utilizar nuestros servicios. Si detectamos que un menor ha proporcionado información, la eliminaremos a la mayor brevedad posible.

2. Qué datos personales tenemos sobre usted

2.1 When you access our services and channels, or visit our website, we collect Personal Data. In certain cases, we may ask you to provide your Personal Data directly.

In other cases, we collect your Personal Data by analysing how you use our Services or service channels, or by receiving your information from our third-party partners.

3. No es necesario revelar información personal

You are not required to provide us with any personal data. However, in certain circumstances, failing to do so may prevent us from delivering our Services or granting you access to the website.

4. Qué datos personales recopilamos

The information we collect is non-personal and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base jurídica y motivos del tratamiento de datos personales

5.1 La empresa trata sus Datos Personales para los fines descritos en esta sección, de conformidad con la base jurídica aplicable en cada caso.

5.3 Contact us by email for more information about the processing carried out to protect legitimate interests.

5.4 Below is a list of the purposes and legal grounds on which we may use the information you provide us:

6. Transferencia de datos personales a terceros

6.1 The Company may also share Personal Data with third-party service providers, including hosting and storage providers, IP address information services, and user experience analytics providers.

You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will share the Personal Data you provide us with those platforms. Your Personal Data will be subject to their respective privacy policies and may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This allows the Company to access the resources needed to improve and enhance the products and services it provides to its customers.

Where necessary to protect the rights or assets of third parties, the Company may disclose Personal Data to regulatory, local, or other competent authorities.

6.5 We may also share your Personal Data with potential investors or buyers, or with lenders of the Company or any other group company, in connection with a transaction involving the transfer or sale of assets belonging to the Company or any other group company, or as part of any merger, restructuring, consolidation, or insolvency of the Company or any other group business.

7. Cookies y servicios de terceros

7.1 Third-party services may be used on our website, including advertising providers and analytics companies. These third parties may also use cookies or similar tracking technologies.

7.2 Cookies are small text files stored on your device each time you visit the website. They are used to collect information about your browsing preferences and habits in order to enhance your experience, remember your settings, and personalise the products and services most relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Some cookies we use are session cookies. These are temporarily downloaded to your device and remain active only until you close your browser. Others are persistent cookies, which stay on your device for a set period after the browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to access the site again.

7.5 Please be aware that if this occurs, some or all of the Website's features and functionality may not work as expected.

Online Tracking Notice: this service does not currently support Do Not Track signals.

8. Conservación de los datos personales

The Company will retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, or orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you agree, we will continue sharing your data for a further 12 months.

8.3 We periodically review the Personal Data we hold to confirm it is no longer needed.

9. Transferencias internacionales

Sus datos personales pueden ser transferidos a otros países u organizaciones internacionales. La Compañía adopta todas las medidas necesarias para proteger sus datos personales y garantizar que los usuarios puedan ejercer sus derechos y acceder a recursos legales efectivos.

9.3 La Empresa puede facilitar información sobre las medidas de seguridad aplicadas para proteger sus Datos Personales transferidos a terceros países u organizaciones internacionales. Para solicitarla, escriba a: support@cuotesanza.com

10. Seguridad de los datos personales

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data, including against accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept entirely free from error. We are not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data — including Personal Data disclosed due to transmission errors, unauthorised access by a third party, or any other cause beyond our reasonable control.

10.3 En determinadas circunstancias, como el cumplimiento de obligaciones legales u otras obligaciones fuera de nuestro control, podemos estar obligados a facilitar sus Datos Personales a terceros, incluidas las autoridades públicas. En tales casos, no podemos controlar el nivel de seguridad que dichos terceros apliquen a sus Datos Personales.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you send to us online.

11. Hipervínculos a sitios web de terceros

El sitio web contiene enlaces a sitios web y aplicaciones de terceros. Estos sitios y aplicaciones no están bajo la supervisión de la Compañía. No nos responsabilizamos de la recopilación o el tratamiento de Datos Personales que lleven a cabo dichos sitios o aplicaciones. Esta Política no se aplica a las acciones realizadas a través de ellos.

11.2 When accessing any third-party websites or applications, we recommend reading their privacy policies before deciding to use them. We also advise you to exercise caution when sharing any personal data with them.

12. Modificaciones de esta Política

This Policy may be updated at any time. Any changes will be communicated by publishing the revised version on our website.

12.2 When we make significant changes to this Policy, we will notify you through appropriate channels and post a notice on our website.

12.3 Unless otherwise specified, any amendments take effect upon publication of the revised Policy.

13. Tus derechos

You have the right to request that we verify the accuracy of the Personal Data we hold about you, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of how your personal data is processed.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the Personal Data you provide. To exercise your rights, send an email to the address below.

13.3 Right of Access You have the right to access your Personal Data that the Company holds about you. Upon request, the Company will provide an electronic copy of your Personal Data currently being processed. A reasonable fee may apply for any additional copies. If you request electronic delivery, the data will be provided in that format. The right of access must not infringe on the rights and freedoms of others. Where a request would do so, the Company may decline or limit its response accordingly.

13.4 Right to Rectification The Company has the right to correct inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.

13.5 Derecho de Supresión Este derecho se aplica en los siguientes supuestos: (a) los Datos Personales ya no son necesarios para el fin para el que fueron recogidos o tratados; (b) usted retira su consentimiento y no existe base jurídica para el tratamiento; (c) usted se opone al tratamiento de Datos Personales que le conciernen, basado en intereses legítimos perseguidos por Nosotros o por un tercero; (e) los Datos Personales se tratan de forma ilícita; o (f) los Datos Personales deben suprimirse para cumplir una obligación legal. Este derecho no se aplica cuando el tratamiento sea necesario (a) para cumplir una obligación impuesta por el Derecho de la Unión Europea o de los Estados miembros; o (b) para formular, ejercer o defender derechos legales.

13.6 Restricciones del tratamiento Si tiene dudas sobre la exactitud de sus Datos Personales, puede solicitar a la Compañía que limite su tratamiento. Una vez solicitada la restricción, sus Datos Personales solo podrán conservarse con su consentimiento, para crear, ejercer o defender derechos legales, para proteger los derechos de otra persona física, o cuando exista una razón de interés público significativo en la Unión Europea o en un Estado miembro.

13.7 Derecho a la portabilidad de los datos Si el tratamiento se realiza mediante sistemas automatizados y se basa en su consentimiento o en un contrato del que usted es parte, tiene derecho a revisar los Datos Personales que ha facilitado a la Empresa. También puede solicitar que sus Datos Personales se transfieran directamente a otro responsable del tratamiento, cuando sea técnicamente posible. El ejercicio de este derecho no afecta a los derechos que le corresponden en virtud del derecho de supresión, ni menoscaba los derechos o libertades de terceros.

13.8 Derecho de oposición Tiene derecho a oponerse en cualquier momento al tratamiento de sus Datos Personales basado en intereses legítimos perseguidos por la Empresa o por un tercero, incluida la elaboración de perfiles sustentada en dichos intereses. Si la Empresa acredita motivos legítimos imperiosos para el tratamiento, este podrá continuar únicamente si dichos motivos prevalecen sobre sus derechos, libertades e intereses, o si el tratamiento es necesario para el ejercicio o la defensa de reclamaciones legales. En lo que respecta a la mercadotecnia directa, tiene derecho a oponerse en cualquier momento al tratamiento de sus Datos Personales con dicha finalidad.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of your consent prior to that withdrawal. You have the right to lodge a complaint with your supervisory authority. You may submit a complaint to a supervisory authority established by an EU Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. EU law and Member State legislation may limit your rights regarding your Personal Data, as set out in this section 13.

We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and volume of requests received. We will notify you of any extension, and the reasons for it, within one month of receiving your request.

Siempre que no contravenga lo dispuesto en el artículo 13 de la ley, la información solicitada en ejercicio de sus derechos conforme a dicho artículo se facilitará de forma gratuita. Si la solicitud no está justificada o resulta excesiva, en particular en caso de solicitudes repetidas, podremos cobrar una cantidad razonable para cubrir los gastos administrativos derivados de facilitar la información o de ejecutar la acción solicitada. También podremos optar por no actuar.

If we have reasonable doubt about the identity of the person who submitted a request, we may ask that person to provide suitable means of identification.